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Certain items in our store may be available as subscriptions or pre-orders. This policy explains how you can modify or cancel these types of purchases.
When you purchase a subscription, you’ll receive recurring deliveries based on the duration and frequency you select. Your payment details will be securely stored and automatically charged for each delivery, unless you choose to pay upfront.
Some subscriptions may automatically renew at the end of their term. If you prefer not to continue, you can cancel your subscription before renewal. You may cancel or update your subscription at any time through the links provided in your order confirmation emails.
For additional details regarding returns and refunds, please refer to our refund policy.
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund.