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Due to the delicate nature of our products, we are unable to accept returns. Cancellations may be requested, but only before your order has shipped. Once an order has been dispatched, we can no longer cancel it.
For immediate assistance regarding cancellations, order changes, or issues such as missing, incorrect, or damaged items, please reach out to us at admin@rhpeptides.com.
Please inspect your order as soon as it arrives and notify us right away if you receive a defective, damaged, or incorrect item. This allows us to evaluate the problem quickly and provide a resolution.
International orders are placed at the buyer’s risk. RH Peptides is not responsible and will not accept claims for issues related to international shipping, including (but not limited to) customs seizures, delays, or lost packages.
If your refund is approved, it will be issued to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund. If more than 15 business days have passed since your refund was approved, please contact us at admin@rhpeptides.com.